TfL admits Boris bike overcharging
Refunds to be made to "couple of thousand" users of Barclays Cycle Hire Scheme affected
Despite the credit crunch, London remains one of the financial capitals of the world, but some people who have signed up to the city’s Barclays Cycle Hire Scheme, launched last month, may be forgiven for opening their statements from Transport for London (TfL) with the same trepidation they reserve for their bank statements with the news that many have been overcharged for their use of the capital’s new Boris Bikes.
According to BBC News, TfL has admitted that a "couple of thousand" of the 40,000 cyclists who have so far signed up for the scheme have been incorrectly billed amounts ranging from £1 to £10.
A spokeswoman for TfL said that people who had been overcharged had been contacted and that any money they had overpaid would be refunded.
"Steps have been taken to ensure this error does not happen again and we apologise for any inconvenience this may have caused," she added.
Cyclist pay a fee starting at £1 a day to access the scheme, with the first half hour of using a bike free of charge, the cost thereafter varying depending on the length of time the bike has been used.