I have been chatting with some perplexed friends recently about the RideLondon100 event later this year.
One friend got a place, the other didn't. But now the first friend can't ride on that date, and wants to give his place to the friend.
According to the official Ts&Cs of the event, transferring of the place is strictly prohibited.
The following posts on the RideLondon Facebook Page, go into this issue a bit.
- I was wondering if anyone out there (maybe someone with experience in big events organisation) had any clue as to the 'real' reason why this inflexibility exists?
My thoughts are as follows:
a) The event is over 5 months from now.
b) They say it's a Health n Safety issue, but they are using an electronic registration system, so all details (including emergency contact, etc) could be changed to the new persons. If not how are real changes by the original participant dealt with?
c) I appreciate there is a large administrative burden for an event this large, but surely they could close changes 4-8 weeks before while still allowing transfers up to then?
d) Also, they could charge a (?? £10-20) admin fee for changes to offset any extra work/cost?
e) Insurance is often talked about. But I presume this policy would be for "X amount of people with valid details" not "all of the X people listed below". Any underwriters care to comment?
f) Is it like in the London Marathon (and other big races) where they expect 10-20% not to turn up, thus they under-resource the marshalls/water/etc, and if everyone really turned up they'd be in trouble?
I have had the same issue with races in my other passion (running) and would like to know an answer in that field too!
I'm sure it's all down to MONEY, isn't everything. But I'd still like a logical explanation, rather than the feeble stuff they seem to churn out.
- Is there anything that can be done to force a change to this situation, for this or future events?