Royal Mail Postal Service??

Mostyn, December 17, 2012

OK, I've lost several items over the years with Royal mail deliveries; or should I say : lack of Deliveries?

Yet again a cycling item has gone missing in the post! Not Surprised? me neither.

£100 item from Evans Cycles was sent 10th, Dec. No sign of it; and probably wont see any sign of it either? Rang Evans Cycles this-morning, they were very helpful, posted by courier this time - a new item from the warehouse.

Thankyou Evans Cycles.

Maybe we should all move away from Royal Mail? Seems that if you want to be sure that a parcel will arrive, then DO NOT use the post office Royal Mail Deliveries, they cannot be trusted! Thieving Sods.

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Road.cc bike forum

I've been buying things online for 10+ years, and I've sold 500+ items on ebay, and I've never had a single thing go missing in the U.K.

posted by tysona [6 posts] 17th December 2012 - 13:35

Prblem is that Home Delivery Network/Yodel are utter pants, Citylink are terrible etc.

posted by Al__S [151 posts] 17th December 2012 - 13:37

I've had stacks of things go missing with Royal Mail - things sent by me, and things sent to me, in a number of locations. Reliability is highly location dependent - some areas just seem to have a lot of things go missing.

I've never had an issue with a tracked Royal Mail service though. It's only the untracked stuff that goes walkabout. So, whilst it's tempting not to use them on principle, it's rare that I can get anything cheaper than an RM tracked service.

posted by step-hent [537 posts] 17th December 2012 - 13:45

Sending between 70-100 parcels a day through Royal Mail I must politely differ with you. Very few items are lost fractions of one per cent. The biggest problem I find is cards not being left at delivery addresses. People then don't go to their sorting office to see if it's waiting to be collected then 3-4 weeks later it gets returned here "Uncalled For" I have three uncalled for parcels waiting customer replies where the customer hasn't even queried the non delivery or replied to correspondence after a month. If a courier can't get a signature you can have a 30 mile round trip to pick up from the depot and they are 4-5 times more expensive.

Neil
http://blog.dotbike.com/

posted by Wooliferkins [44 posts] 17th December 2012 - 13:52

I've had 3 things posted to me go 'missing' this year, and 3 things posted (out of a pretty small total) disappear into the void or even be opened and have the contents removed! . As I said in my complaint at the time recorded delivery seems to simply be "pay the extra or your stuff gets 'lost'". Agree it's region dependent.

posted by MattT53 [82 posts] 17th December 2012 - 14:14

Oh well, just have to put it down to another bad experience for shopping on the internet! Buy local whereever and whenever possible has to be the best and safest way to shop.

posted by Mostyn [285 posts] 17th December 2012 - 14:41

Wooliferkins wrote:

The biggest problem I find is cards not being left at delivery addresses.

Which is completely the opposite with Yodel. They only employ stealth delivery ninjas that can ghost through a front garden and silently slot a card through your front door without a sound.

They are like the Keyser Soze of the delivery world, by the time you realise they have been and left a card they've already gone and are miles away.

posted by farrell [390 posts] 17th December 2012 - 14:42