help..shimano brake lever damage

by Jon Burrage   January 6, 2009  

I am currently trying to make ends meet by buying and selling bikes on ebay (advertising them better, doing good write ups and photos etc). I was riding my latest on the turbo this morning and tried to shift into the big chainring for the decent off the col du galibier (i-magic session). The left lever went about half way, there was a crack and it went loose...shifts down fine but wont shift up. The cable is fine so im assuming its some internals that have given up the ghost. Any tips on what to do, how to get it fixed and what sort of cost I should expect? Thanks in advance

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This from the horse's mouth (well, Albert at Madison's mouth anyway)

It’s either the return spring or the internals. Internals can go sometimes. It’s rare but with so many moving parts these things happen. We stock spares and new internals should drop straight in. As with all Shimano spares they’re not cheap…

To give you some idea replacement Dura-Ace 7800 STI internals retail for £117.44srp (that’s per side). Ultegra 6600 come in @ £88.08srp

A replacement spring would be preferable @ £0.97srp!!!

What series and model is the shifter?

Dave Atkinson's picture

posted by Dave Atkinson [7500 posts]
6th January 2009 - 10:18

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Really appreciate your help dave, thanks.
The details on the exact shifter are

SHIMANO 105 FLIGHTDECK ST5510 (is on the hood moulding)

Hopefully its a spring!!!

not all carbon is the same.

Jon Burrage's picture

posted by Jon Burrage [1081 posts]
6th January 2009 - 10:32

1 Like

There were a few iffy 105 shifters that snuck through last year (the problem has since been resolved). If he removes the problem STI and sends it back via his LBS to Madison warranty Milton Keynes we’ll replace it free-of-charge under warranty. The shop will need to ring through to customer care first for a returns number first though.

so it's not your beefy hands that are at fault, it seems

Dave Atkinson's picture

posted by Dave Atkinson [7500 posts]
6th January 2009 - 10:47

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ideal! Cheers, I didnt think I was strong enough to actually break it myself, Im only small! Do you have the contact details then? I will remove it and send it to them once I have spoken to them.

not all carbon is the same.

Jon Burrage's picture

posted by Jon Burrage [1081 posts]
6th January 2009 - 11:16

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via your local bike shop; they need to arrange the warranty return.

Dave Atkinson's picture

posted by Dave Atkinson [7500 posts]
6th January 2009 - 11:37

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Ok then, the bike is about 12 months old. As I am not the first owner does that put a stop to this?

not all carbon is the same.

Jon Burrage's picture

posted by Jon Burrage [1081 posts]
6th January 2009 - 11:52

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Nope, you shouldn't have a problem. Just take the lever in to your local bike shop and tell them it's got a known fault and that you've spoken to Albert at Madison and he's told you to send it back to the warranty department for a free of charge replacement. that should be enough for them.

The lever is covered because there was a manufacturing fault with it.

Tony Farrelly's picture

posted by Tony Farrelly [4160 posts]
6th January 2009 - 12:44

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If you guys hadnt known who to talk to then I and probably others would be £100+ worse off. Thanks a lot, I appreciate the help especially as Im really watching the pennies at the moment.

not all carbon is the same.

Jon Burrage's picture

posted by Jon Burrage [1081 posts]
6th January 2009 - 13:44

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