looking for advice and help on a road bike I purchased only 8 months ago!
I purchased my bike only 8 months ago. It is a battaglin s11 sora from wiggle.co.uk. the mech hanger has gone already, resulting in my chain and derailer snapping. Is this normal on a bike that has only been used for approx. 250 miles and serviced after 2 months?
I have complained to wiggle who have said the mech hanger is an expandable part which is not covered in my warranty. Therefore they are not willing to help. Im new to road bikes but having owned bikes since leaving school I have never known this to happen.
I have been back and forth with emails but seem to be getting no where. should I just leave it or do I have reason to follow my complaint through?
Id really appreciate any thoughts from anyone that knows anything about road bikes, thank you.