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Celebrating excellent service - South West Bike Builders, Gloucester
I'm by no means a prolific poster, but wanted to share the excellent service received from Ian at South West Bike Builders www.southwestbikebuilders.co.uk near Gloucester.
From getting in touch to get a quote, to endless telephone queries and emails and the final pick up it's been nothing but tremendous service.
And when my custom build appeared to get unstuck (due to problem with a supplier I hasten to add) Ian was straight on it, negotiating a free upgrade and minimising the delay!
I'd highly recommend Ian to anyone considering a high end custom build, top level customer service - even taking pictures through the build for me to enjoy along with the real thing!
Now I just can't wait to get back out on the road!
If you're new please join in and if you have questions pop them below and the forum regulars will answer as best we can.
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