Home

Posted this on another forum thread; it got a lot of response to the question! Below is my original post >

Home Insurance; Hey, who makes the decision about Un-insureable Areas??

I have lived in my home for 23, years, never had a problem with Home insurance; and not made any claims! So when I received my renewal notice for Home & Contents Insurance. I was un-happy with the amount they were quoting for the renewal. I decided to shop around for a better £price?

Telephoned Saga, gave them my post code and all the relevent information; only to be told that they could not give me a quote, because my post code came up in a red area on their Underwriters Map ! Seemed very strange, so asked why this was? They had no Idea. I rang several other Insurance companies, they also said my post code was in a red area on the underwriters map; and it was not possible to give me a quote!

I live on a small private estate of about 40, houses. Now, in all the time I've lived here, there has been no problem with flooding or any other kind of problem; and to the best of my knowledge, no-one has had occasion to make any claims from the relevent insurance providers!

Up until this year (as I check for optional quotes each year) I have always been given a quote from any of the Insurance companies. What has happened to alter the designated areas in to red zones on the underwriters maps? It seems ludicrous that someone could just decide that a post code area without any history of flooding or any other problems, should be designated as a red area on the insurance underwriters map.

Surely it's time for the Government to get involved; and regulate the decisions of the Insurance Companies Underwriters?

I've been forced to stay with the Insurance Company that's provided my insurance for the past 7, years. No other company would or could give me a quote.

What an idiotic system. How on earth can they deem an area without any history of flooding! (NONE WHAT-SO-EVER) As being at risk; and placed in a red area on their insurance guidline map? Surely a mistake? Don't you think?

4 comments

Avatar
jova54 [667 posts] 3 years ago
0 likes

Have you tried the Financial Ombudsman? If there is a Red Zone there should be a reason and a justification.

http://www.financial-ombudsman.org.uk/default.htm

Avatar
Mostyn [396 posts] 2 years ago
0 likes
jova54 wrote:

Have you tried the Financial Ombudsman? If there is a Red Zone there should be a reason and a justification.

http://www.financial-ombudsman.org.uk/default.htm

There is a reason! The environment agency have up-dated their maps; and anyone living near a stream, river; or even an open culvert, will be on the Insurance underwriters red zone; even if you have no history of flooding or never - ever made a claim.

Ombudsman is way down the list of people to contact - Firstly : The enviroment agency, (three different departments) Your local Authority, Your MP. Should all fail? Then you contact the Insurers Ombudsman; and boy oh boy; does that avenue drag it's feet.

Avatar
Charles_Hunter [149 posts] 2 years ago
0 likes

Probably best to try and get a home insurance quote for any house you are looking at buying / renting before you do too. Don't want to find out after the event you can't get the required insurance.

Avatar
Mostyn [396 posts] 2 years ago
0 likes

If buying? Or not ..... Best check with insurance companies for your post code.